What About Counselling Fees?
At the Door of Hope Counselling Clinic we believe that our fees should be fair and reflect the professional level of the counselling services that clients receive. As part of this, we have carefully considered the costs of providing counselling services in the Port Coquitlam area which is comparable with other service providers.
All of our fees are in accordance with the recommended fee guidelines set forth by the Canadian Professional Counsellors Association (CPCA) and the British Columbia Association of Clinical Counsellors (BCACC).
The following are the various counselling services we offer and its fees plus GST (5%):
Individual Counselling Fees Plus GST:
Couple, Marriage, and Family Counselling Fees Plus GST:
ICBC Clients Individual Counselling Fee Plus GST:
How Do I Make A Payment?
Payment is required at the beginning of each scheduled counselling session. The Door of Hope Counselling Clinic is able to accept Visa, MasterCard, American Express, E-transfer, and personal check. Personal Checks will only be accepted for In-Person sessions.
Credit Card Payment: As a convenience to our clients, they can upload their Credit Card info to their Jane Account. Once the session starts, the payment is processed within their Jane Account and the paid receipt is emailed to the client's email in their Jane Account.
Interac E-Transfer: if paying by e-Transfer, please send the amount payable for your chosen session to email@example.com. No password is needed.
Group Counselling Fee Per Person
We are currently developing various Support Groups that will address a variety of life issues and challenges such as:
(a) anxiety (e) co-dependency
(b) depression (f) boundaries
(c) grief (g) addictions
We will keep our website updated as to the start date of each of these Support Groups. For further information, please contact us at (604) 790-9032.
A cancellation for any of the Door of Hope Counselling Clinic promotional packages must be made in written form via email. There are three (3) refunds available: (1) if the cancellation is received WITHIN five (5) business days after the payment has been made, there will be a 100% refund; (2) if the cancellation is received WITHIN ten (10) business days after the payment has been made, there will be a 50% refund; (3) if the cancellation is received AFTER ten (10) business days after the payment has been made, there will be NO refund. The remaining unused amount can be transferred to another person who could utilize these remaining counselling sessions. This unused amount must be used up WITHIN six (6) months of the transferred date.
Many people have access to Healthcare Plans through their employers and have counselling coverage as part of their plan. You MAY be able to use these benefits to cover ALL or a PERCENTAGE of the costs of counselling. Please note that Healthcare Provider Plans differs dramatically from other Healthcare Plans. Moreover, even within a specific Healthcare Provider there will be many different types of coverage.
Before you book your first session with one of our Licensed Professional Counsellors, it is your responsibility to ensure that your Healthcare Plan includes coverage for counselling services provided by a Master Practitioner in Clinical Counselling (MPCC), a Master Practitioner in Clinical Counselling-Supervisor (MPCC-S), and/or by a Registered Professional Counsellor (RPC).
Moreover, ask your Healthcare Provider what type of coverage and the amount that they will cover. If your plan covers an MPCC, MPCC-S, or RPC counselling services, you will need to follow your Healthcare Provider's instructions for submitting a claim. The Door of Hope Counselling Clinic will provide you with a Paid Invoice and an E-Receipt that can be used to submit a claim to your Healthcare Provider.
What If I Don’t Have Coverage For A MPCC or RPC Under My Healthcare Plan?
If your Healthcare Provider plan does have counselling coverage for the professional counselling services of a Master Practitioner in Clinical Counselling (MPCC), or by a Registered Professional Counsellor (RPC), you could request for your employer to make a small change to the insurance plan. You could speak directly with your Human Resources department and ask that they make an amendment to the company's extended benefits plan to include the counselling services of a Master Practitioner in Clinical Counselling (MPCC), and a Registered Professional Counsellor (RPC). Most employers like to increase the amount of benefits that their employees can access, especially when it does not cost the employer any additional fees.
We have placed a letter called the Competency-Based Clinical Counsellor Letter on our Clients Form page that can be downloaded and sent to your Healthcare Provider. You can also refer your Healthcare Provider to the Clients Form page so that they can view this document. This detailed letter explains the extensive qualifications of a Registered Professional Counsellor (RPC) / Master Practitioner in Clinical Counselling (MPCC) who is registered with the Canadian Professional Counsellors Association (CPCA).
In order to meet the emotional needs of our community we also offer a Sliding Scale Fee for clients who would like to see a Licensed Therapist. The Sliding Scale Fee is our effort to make our counselling services affordable to as many clients as possible. Fees range on a sliding scale beginning at $90 per session for Individual Counselling and $135 per session for Couple, Marriage and Family Counselling.
At this time, we are no longer accepting the Application for Fee Reduction for those who would like to see a Licensed Therapist since we have already reached our maximum number of clients that have been offered counselling sessions at a reduced rate. We will keep our website updated as to when we will once again be accepting the Application for Fee Reduction.
Don’t give up on the relationships that matter the most to you. Let the Door of Hope Counselling Clinic in Port Coquitlam help your family move forward to a healthier and happier life together. Call us today at (604) 790-9032. We’re here to help you start your journey of healing.